If the error hasn t been resolved sign into your chase account find the transaction choose the arrow and follow the instructions to start a dispute.
Chase sapphire preferred charge dispute.
O it may take 5 to 7 business days for u s.
Complete this form and any extra pages 2.
Online by mail fax or even over the phone.
Chase credit card customer service is available by phone secure email or at a branch.
You may be asked to provide details that you gathered during steps 1 and 2 above.
Restrictions and limitations apply.
This was on my old freedom card but i imagine the same applies for sapphire since disputes are outside of sapphire cs and are part of a general cardmember services dispute department.
With the pay yourself back tool your ultimate rewards points are worth 25 more when you redeem them for statement credits against purchases in our current categories.
You can dispute the charge and get your money back.
Sapphire preferred is broadening your world of benefits.
Or 1 302 594 8200 outside the u s.
If you used your chase credit or debit card to book travel directly with an airline hotel or other travel provider the quickest way to find out if you can change your travel plans without a penalty is to check the provider s website.
Chase sapphire preferred card.
We ll investigate on your behalf.
Grocery stores and dining at restaurants including takeout and eligible delivery services home improvement stores such as home depot and lowe s and select.
Check out this how to videothat ll walk you through the steps.
To file a dispute online simply log in to your account and follow the steps below.
Sapphire preferred credit cards are issued by jpmorgan chase bank n a.
Your chase sapphire preferred account must be open and not in default to maintain subscription benefits.
Contact a chase customer service representative by calling 1 800 432 3117 in the u s.
Disputing a charge with the credit card issuer when the airline refused to refund ethan steinberg.
You can send in your dispute to the following address.
Took about 3 weeks and they sent me some paperwork but it was fairly painless they were polite and helpful and i won the chargeback for 120.
A chase representative may get in touch with you if they need more information.
Dispute transaction form instructions 1.
Chase will investigate the charge and contact the merchant.
You can dispute a chase charge in a few ways.
Box 659809 internal mail tx3 7849 san antonio tx 78265 9109.
Accounts subject to credit approval.
Chase handles most of its disputes within 30 to 60 days.
I made a dispute with chase about an online service.
You can only access the benefits available with your current credit card.
